Support and Service — What You Actually Get

The industrial software industry has a habit of burying the real cost of ownership in service contracts, per-client fees, and premium support tiers that only unlock basic functionality. We do it differently.

Here’s what’s included with a mySCADA license — no fine print:

What’s Included

Support included — Technical support is part of the license. Not an add-on, not a tier.
Lifetime license — One-time purchase. No annual renewals, no subscription traps.
All protocols bundled — EtherNet/IP, OPC UA, Modbus, Siemens S7, and more. All included.
Unlimited client connections — No per-seat fees. Connect as many clients as you need.
Instant delivery — Software is available immediately after purchase via the online shop.
Responsive development — If something’s missing, tell us. We act on customer feedback faster than most.
No hidden costs — The price you see is the price you pay.

The Philosophy

“We believe that good service is part of what you pay for upfront. No tricks. No surprise bills. Just real value.”

Licensing models built on complexity and lock-in benefit the vendor, not the customer. We’d rather earn your trust with transparent pricing and software that actually works.

Questions? Contact us — we respond to every inquiry.