Frequently Asked Questions

Getting started with mySCADA requires three steps. First, download myDESIGNER from the Downloads section at www.myscada.tech/resources/ — it is free, requires no registration, and runs on Windows. Second, create a new project, add your PLC connections using the built-in driver wizard (Siemens, Modbus, EtherNet/IP, OPC UA and others), and design your SCADA screens visually using drag-and-drop components, tags, and animations. Third, install myPRO (the runtime engine) on the target machine — Windows, Linux, Docker, or directly on myBOX IPC — and deploy your project from myDESIGNER. The unregistered version of myPRO has no tag limit and no time restriction, so you can run a complete production-representative system before purchasing. The tutorial video series on our YouTube channel walks through each step from installation to first live data display. Full documentation is available at docs.myscada.tech.

myPRO is the runtime server engine — the service that runs your SCADA project, connects to PLCs, processes alarms, stores historical data, and serves the web-based HMI to operator browsers. It runs as a background service on Windows and Linux (including Docker), and is accessed by operators through a standard browser with no additional software. myPRO Manager is a separate desktop application for Windows and Linux used exclusively for administration: activating and transferring licenses, deploying or updating your SCADA project files, switching between installed runtime versions, and monitoring the service status. Operators never need myPRO Manager — it is an engineer and administrator tool. For most deployments, you install myPRO Manager once on your engineering workstation and use it to manage one or more myPRO installations on the network.

Log in to your account at shop.data-talk.eu/my-account. From there you can view, activate, and transfer licenses.

All order history, invoices, downloads, payment methods and subscriptions are available in your account at shop.data-talk.eu/my-account.

Yes — a fully functional unregistered version is available for download with no time limit and no registration required. The unregistered version gives you access to all core features: real-time data visualization, alarm management, historical trending, OEE dashboards, and unlimited tag support. The runtime runs for 2 hours at a time; after that, restart the device and it runs for another 2 hours — there is no limit on restarts and no expiry. You can design your SCADA project in myDESIGNER (which is also free), connect it to real or simulated PLCs, and test the entire workflow before making any purchase decision. The evaluation version runs on Windows and Linux (including Docker) — the same platforms as the licensed version. To download, visit the Downloads section at www.myscada.tech/resources/. No credit card, no account, no expiry — download and start building immediately.

Characters in the range 0–255 (U+0000 to U+00FF) are supported. Characters above U+00FF are not currently supported in display labels and tag names.

Use the view destroy() callback to cancel the interval: clearInterval(this.time_interval). Without this the timer continues running in the background indefinitely after the view is unloaded.

No. myPRO Manager runs on Windows 11 or newer (64-bit) and, on servers, on Windows Server 2025 or newer; older Windows versions are not supported. The installer guides you through all required steps, including an automatic WSL (Windows Subsystem for Linux) setup that runs after the first reboot.

Yes. SMS notifications are supported natively, alongside email (SMTP) notifications — alarms can be sent to operators by SMS without any custom scripting.

myPRO Manager has been tested on Debian, Ubuntu and Linux Mint. Other distributions may work but are not officially guaranteed.

Yes, license transfer is available for emergency situations (e.g. hardware failure). Open myPRO Manager, go to the Licensing tab and use the Transfer option. Transfers are tracked and limited.

Any Chromium-based browser is supported. Google Chrome is recommended for the best experience. No plugin or client software installation is needed — operators connect via standard web browser.

Active Areas require protocol consistency. If your myPRO server is accessed via HTTPS, all active area sources must also use HTTPS. Mixing HTTP and HTTPS causes browser security blocks.

On Windows, myPRO natively supports MySQL, PostgreSQL, Oracle Database, Microsoft SQL Server, and any ODBC-compatible database for structured data logging and historical trending. Configuration is done directly in the project settings — you specify the database type, connection string, and which tags or alarm events to log. Data logging can be configured per-tag with custom intervals from milliseconds to hours, and historical data is immediately queryable in the trending and reporting components without any additional middleware. For MySQL on Windows, use the Legacy Authentication Method during installation to ensure connector compatibility. On Linux deployments, MySQL and PostgreSQL are supported. myBOX IPC and myPANEL do not support external database connections due to hardware limitations, but data can be forwarded to external databases via server-side scripting in myDESIGNER Enterprise. For cloud-based data warehousing, data can be pushed via REST API, or via MQTT using the DataTalk OT/IT Gateway, to platforms such as InfluxDB or Azure IoT Hub.

Both are unlimited — there is no cap on the number of tags in a project or on simultaneous client browser connections. Most competing SCADA platforms charge per-connection or per-tag above certain thresholds; mySCADA uses a flat-rate licensing model where the license covers the server regardless of scale. In practice, the system scales to tens of thousands of live tags and hundreds of simultaneous browser clients, depending on server hardware specifications. A standard office-grade server handles 10,000–50,000 tags with sub-second update rates. Enterprise deployments such as Škoda Auto run 80,000 messages per day across 190+ connected stations. myPRO clients connect via standard web browsers — no thick client, no plugin, no VPN required for local access. The same unlimited model applies on myBOX IPC and myPANEL devices, where the license is device-locked and includes unlimited tags from the factory.

Yes — the standard myDESIGNER download is completely free, with no registration, no time limit, no tag limit, and no project size limit. It includes full access to the visual designer, all built-in components and symbol libraries, PLC driver configuration, alarm configuration, historical trending setup, user management, and project deployment to any myPRO, myBOX IPC, or myPANEL target. myDESIGNER Enterprise is an optional paid upgrade that adds advanced capabilities not available in the free version: server-side scripting (custom Node.js code executing on the SCADA server), Gantt charts, 3D visualization components, box plot statistics panels, timeline views, alarm statistics dashboards, hierarchical tag management, and recipe management. Enterprise is licensed per engineering workstation using a Hardware ID–based license file. For most SCADA projects — including large industrial deployments with thousands of tags — the free version is sufficient. Enterprise is targeted at integrators who need scripting flexibility or at projects requiring the advanced visualization types. Both versions deploy to the same runtime targets with no difference in runtime performance or feature availability on the deployed project.

Enterprise adds server-side scripting (Node.js), Gantt charts, 3D visualization, box plot statistics, timeline views, alarm statistics, hierarchical tag management and recipe management. Projects deploy directly to myPRO, myBOX IPC or myPANEL.

The current version is Windows-only. Legacy versions for Linux (extract .tar.gz, run binary from /bin folder) and macOS (standard .dmg installer) are archived at nsa.myscada.org.

Right-click the project name in the project list, select Export, and choose a destination folder. The entire project is saved as a single .mep file.

No. Server-side scripting (running custom Node.js code on the SCADA server) is available only in myDESIGNER Enterprise.

Install myDESIGNER, click the yellow key icon in the toolbar to open licensing, note your Hardware ID, log in to your account online, enter the HW-ID to generate a license file, download it and apply it in the licensing dialog, then restart the application.

No. myDESIGNER Enterprise supports unlimited simultaneous connections, unlimited views per project and unlimited projects.

A complete archive of all historical versions is available at nsa.myscada.org.

Native database connections are not available on myBOX IPC due to hardware and software limitations. Custom data forwarding to external databases is possible via server-side scripting in myDESIGNER Enterprise using custom TCP/HTTP protocols.

All myBOX IPC versions include an unlimited tag license locked to the device. The practical limit depends on hardware performance — the quad-core ARM CPU handles thousands of tag updates per second.

myBOX IPC provides a comprehensive set of industrial-grade connectivity options in a compact DIN-rail form factor. Wired networking: 2× Ethernet ports (1× 1 Gbps + 1× 100 Mbps), allowing simultaneous connection to both the OT (PLC/plant) network and the IT (corporate/cloud) network on separate VLANs without a separate network switch. Serial: 2× RS-485 and 2× RS-232 ports, all galvanically isolated, for Modbus RTU, legacy serial protocols, and serial-to-Ethernet bridging. Wireless: dual-band Wi-Fi (2.4 GHz and 5 GHz 802.11ac), Bluetooth 4.0, and integrated 4G LTE with GPS/GLONASS for cellular backup connectivity and location tracking. USB: 2× USB 2.0 ports for peripheral devices, USB modems, or external storage. The 4G LTE module supports standard nano-SIM cards and can serve as a primary connection or as an automatic failover when Ethernet connectivity is lost. All serial ports are galvanically isolated to protect against ground loops and voltage spikes common in industrial environments. Power input accepts 9–36 V DC with built-in supercapacitor protection against power failure.

myBOX IPC includes a supercapacitor power-failure protection system that allows the device to safely write data and shut down gracefully on power loss, preventing data corruption.

No. myPANEL includes an unlimited tag license. The license is device-locked and non-transferable.

Yes. Enter the myPANEL IP address in any web browser on the same local network to access the HMI. For remote internet access, combine myPANEL with myACCESS.

Use myPANEL8.sh for devices with ARM CPUs. Use myPANEL8_x64.sh for devices with Intel CPUs. Check the label on the back of your device for the processor type.

Not by default — the standard myPANEL has no LTE modem, but it can be ordered with an optional 4G/LTE module. Alternatively, pair it with myBOX IPC (which has integrated 4G LTE) or use myACCESS for secure cloud-based remote access.

Yes — SMS notifications are a native mySCADA feature. To send SMS directly over the cellular network, order myPANEL with the optional 4G/LTE module; contact our sales team for details. Email (SMTP) notifications work out of the box.

No, GPIO is not supported on myPANEL. For digital I/O integration, connect PLCs or I/O modules via the supported communication protocols (Modbus, EtherNet/IP, OPC UA, etc.).

myPANEL is available in 7″, 10″, 11″, 13″ and 15″ TFT LCD displays, with resolutions ranging from 1024×600 px (7″) up to 1920×1080 px (15″).

mySCADA includes native drivers for the most common industrial protocols without any add-on licensing: Siemens S7 (S7-300, S7-400, S7-1200, S7-1500 via native S7comm and S7comm-Plus), EtherNet/IP (Allen-Bradley ControlLogix, CompactLogix, MicroLogix; Omron NJ/NX series), Modbus TCP and Modbus RTU/Serial, OPC UA (client, subscribing to any OPC UA server), Mitsubishi Melsec Binary, Toyopuc, and KNX for building automation. The Modbus driver covers virtually all PLCs, drives, meters, and sensors that implement the Modbus register model, including most Schneider Electric, ABB, Danfoss, and Wago devices. For protocols not listed, myDESIGNER Enterprise includes an embedded Node.js scripting engine that can implement any TCP/UDP-based protocol as a custom driver. BACnet and additional vendor-specific drivers are on the public roadmap. The OPC UA gateway approach is recommended for systems with diverse PLC fleets — it provides a single connection point that normalizes all data into a unified address space.

No. mySCADA supports OPC UA only. OPC DA support is not planned.

Select the Allen-Bradley (EtherNet/IP) driver when adding a PLC connection — it is fully compatible with Omron PLCs that support the EtherNet/IP protocol.

There is no native MQTT driver yet. MQTT can be implemented via the embedded Node.js server-side scripting in myDESIGNER Enterprise, or by adding the DataTalk OT/IT Gateway, which connects mySCADA to MQTT brokers and IT systems. Native MQTT support is on the roadmap for a future release.

There are known compatibility issues with specific firmware versions: v4.1 on S7-1200 and v1.7 on S7-1500. Try upgrading or downgrading the PLC firmware to a different version. Also verify that PUT/GET access is enabled in the PLC's protection settings.

Currently only IP addresses are supported. Dynamic DNS (DynDNS) hostname support is planned for a future release.

Yes. The S7 native driver supports S7-300, S7-400, S7-1200 and S7-1500 series PLCs.

No — myACCESS is specifically designed to work behind NAT without any network infrastructure changes. The device (myBOX IPC, myPANEL, or a server running myPRO) establishes an outbound encrypted tunnel to the myACCESS cloud infrastructure over standard HTTPS port 443, which passes through virtually all corporate and industrial firewalls without opening inbound ports. You access your device through the myACCESS portal or mobile app from anywhere on the internet, and the connection is routed through the encrypted tunnel back to the device. There is no public IP address, no DNS record, no VPN appliance, and no firewall rule to configure on the plant side. This architecture is particularly valuable for multi-site deployments where each site may have a different ISP, dynamic IP, or strict IT policy. All traffic between the client browser, the myACCESS servers, and the field device is TLS-encrypted end-to-end. For added security, access can be restricted per user and per device within the myACCESS management portal.

Yes. iOS and Android apps are available for remote monitoring and control of all connected devices from a smartphone.

myACCESS is subscription-based — available per device or per user on monthly or yearly plans. Contact sales for volume pricing.

Yes — myACCESS provides a transparent encrypted network tunnel that extends your local network to the remote site, so PLC programming software connects exactly as it would on-site with no special configuration in the programming tool. For Siemens PLCs, TIA Portal connects over the tunnel using the standard S7 online connection, including online/offline comparison, program download, firmware updates, and live diagnostics. For Rockwell Allen-Bradley PLCs, Studio 5000 and RSLogix connect via EtherNet/IP through the tunnel. The same applies to any other engineering tool that communicates over the network — Schneider Electric EcoStruxure, Mitsubishi GX Works, Beckhoff TwinCAT, and others. myACCESS assigns the remote network a virtual IP range, and once the tunnel is active, devices on the remote network appear as local network neighbors to your engineering workstation. Connection latency over 4G LTE is typically 30–80 ms, which is sufficient for most online diagnostics. File transfers (firmware downloads) are slower than on-site but fully functional. Multi-site engineering teams can give each site its own myACCESS device and manage all sites from a single myACCESS account.

Not officially. As a workaround, set the environment variable NODE_SKIP_PLATFORM_CHECK=1 before launching. This is unsupported and not recommended for production.

The systray icon was removed in newer versions and replaced by the myPRO built-in web settings interface, accessible remotely via browser.

Tag upgrades (up to 5,000 tags) can be purchased directly in the e-shop. For larger tag counts or version upgrade pricing, contact our sales team.

When installing MySQL Server, ensure you select the "Legacy Authentication Method" option. Modern authentication methods are not compatible with the myPRO database connector.

No. myMOBILE development was discontinued in December 2017 and the app is no longer available in app stores. Use the responsive web interface instead — it works in any mobile browser.

No. mySMART HOUSE is no longer available. The last functional version was v7.0.44. For home automation use cases, myPRO with a compatible KNX or Modbus gateway is recommended.